NURSE AIDE CERTIFICATION – FREQUENTLY ASKED QUESTIONS

 

 

I.                HOW DO I VERIFY A NURSE AIDE CERTIFICATION?

 

1.   Go to: www.labenfa.com

 

a.    go to: Nurse Aide Registry/Direct Service Worker Registry

b.    verify that you have selected “CNA” and not “DSW”

c.    enter the “social security number only”

 

2.   If you are having problems accessing the website as instructed (above), click here: CNA Registry Web Access Troubleshooting

 

a.    Follow instructions under "Louisiana CNA Registry Online Certification Verification"

 

3.   If you are still having problems after attempting the above tutorial, you will need to contact your IT personnel or computer specialist.

 

4.   If you are unable to verify certification using the website, you may contact the Louisiana Nurse Aide Registry at: (225) 295-8575.

 

 

II.              WHAT IS THE NURSE AIDE CERTIFICATION PERIOD AND THE REQUIREMENTS TO RETAIN CERTIFICATION?

 

********Nurse aides are certified for 2 years, beginning with the certification date. ********

 

Nurse Aides are required to work, at least, 8 hours during every 24 month period (2 years) once certified.  The 8 hours must include “nursing or nurse related” duties and should have been performed in approved settings such as: (nursing homes, hospitals, home health agencies, personal care attendant agencies, assisted living programs, hospice agencies, respite agencies, supervised independent living agencies, adult day health care programs and intermediate care facilities for the developmentally disabled (ICF/DD) programs) in order for aides to maintain their certification. NOTE: Duties performed in adult day health care programs and intermediate care facilities for the developmentally disabled (ICF/DD) programs) must be reviewed to determine whether they meet the established criteria.

 

1.     If certification is lost because the nurse aide does not have the required work history, the nurse aide must complete another Nurse Aide Training Program to be certified again (provided there is no other reason which would prohibit recertification).

 

2.     If certification is lost because the nurse aide has the required work history but it has not been reported to the registry (regardless of the reason), that work history is to be submitted to the registry in accordance with the instructions outlined in verification of work history for nurse aides”, below.

 

 

III.            HOW DO I REPORT/VERIFY WORK HISTORY FOR NURSE AIDES?

 

1.   Work history from providers/agencies listed with the registry (providers/agencies that have a facility code) should be reported by:

 

-     the provider/agency sending an official NAT-7 form to the registry

 

2.   Work history from providers/agencies not listed with the registry (providers/agencies that do not have a facility code) should be reported by:

 

-     the individual or provider sending a letter, on letterhead (letter must be notarized if letterhead is computer generated). The letter must be signed and dated by the Administrator, Director of Nursing or an official of the Human Resources Office. The letter must contain:

 

a.   the aide’s name and social security number

b.   the date (month, day and year) the aide began working

c.   the date (month, day and year) the aide last worked there

d.   the duties performed by the aide

e.   the rate of pay

f.    an address and phone number where the aide can be reached

 

3.   Work history from providers who employ nurse aides through staffing agencies should be reported by:

 

-     provider/agency submitting an official NAT-7 form (as long as provider/agency has a facility code) to the registry. Since the individual is employed through a staffing agency and the provider is merely attesting to the work actually performed and the period of time worked; you may indicate (somewhere on the form) that they were employed through a staffing agency.

 

NOTE: Private duty verification is only accepted for work performed until December 31, 2004. Effective January 1, 2005, only work history from approved settings such as: nursing homes, hospitals, home health agencies, personal care attendant agencies, assisted living programs, hospice agencies, respite agencies, supervised independent living agencies, adult day health care programs and intermediate care facilities for the developmentally disabled (ICF/DD) programs is accepted. Duties performed in supervised independent living agencies, adult day health care programs and intermediate care facilities for the developmentally disabled (ICF/DD) programs require a description of the duties performed to determine whether those duties meet the criteria of “nursing or nurse related”.

 

4.   Private duty work (only for employment prior to January 1, 2005) must have been performed for monetary compensation. Volunteer work or working for a family member is not acceptable. This verification must be mailed; faxes will not be accepted. Verification of work performed through private duty shall consist of:

 

-        A letter written by the individual the aide cared for, his/her legal guardian or a member of their family. The letter must be signed by the responsible party and be notarized. It must include:

 

a.   the aide’s name and social security number

b.   the date (month, day and year) the aide began working

c.   the date (month, day and year) the aide last worked there

d.   the duties performed by the aide

e.   the rate of pay

f.    an address and phone number where the aide can be reached

g.   an address and phone number where the responsible party can be reached between the hours of 7:30AM to 3:30PM (contents of the letter will be verified)

 

-        Attach a copy of the W-2 form(s) for the date(s) worked. The W-2 form(s) must bear the name of the employer. If the W-2 form(s) is not available; provide a copy of a canceled paycheck for the period of time worked (copy must be of the front and back of the check).

 

Mail work history to:

Louisiana Nurse Aide Registry

5647 Superior Drive

Baton Rouge, La. 70816-6049

 

 

IV.            HOW DO I OBTAIN A FACILITY CODE FOR MY AGENCY?

 

Complete the “request for facility code/designated signature” form, which is available at: Request for Facility Codes. The form will be reviewed to determine whether your agency meets the criteria necessary to be assigned a facility code by the Louisiana Nurse Aide Registry. Mail the original form, completed in its entirety, to: Louisiana Nurse Aide Registry, 5647 Superior Drive, Baton Rouge, La.  70816.  Incomplete forms will be returned to you. The registry will send written notification of whether your agency meets the criteria for a facility code. If assigned a facility code, please be advised that:

 

*Completion of the “request for facility code/designated signature” form indicates you agree to adhere to all policies and procedures which include completing the NAT-7 form on all certified nurse aides who are hired and terminated (regardless of the reason for termination).  The NAT-7 form must be mailed to the registry once the aide has worked a minimum of eight (8) hours and immediately upon termination.

 

 

V.              HOW DO I TRANSFER MY CERTIFICATION BETWEEN STATES (RECIPROCITY)?

 

The reciprocity process allows for an aide who is in good standing on a Nurse Aide Registry in one state to transfer the certification to another state. 

 

1.     A nurse aide certified in another state who wishes to transfer that certification to Louisiana must complete a reciprocity form and follow the directions below. The reciprocity form with the list of state registries is available at: Reciprocity Form and Listing of State Registries

 

a.      circle the state where you are currently certified, on the list of state registries form

b.      attach a copy of the list of state registries form to the completed reciprocity form

c.      follow the instructions, on the list of state registries, for the state you are transferring from or contact the Louisiana Nurse Aide Registry at: 5647 Superior Drive, Baton Rouge, La. 70816 or at (225) 295-8575 to obtain a copy of the reciprocity form.

 

2.     A nurse aide certified in Louisiana who wishes to transfer that certification to another state must contact the Nurse Aide Registry in the state they intend to transfer to for their policy and procedure(s).

 

3.     The NCSBN Directory of Nurse Aide Registries by state is available at: Directory of Nurse Aide Registries